Sales and Refunds

Welcome to Zonanzo Blogs’ Sales and Refunds Policy. This page outlines the terms and conditions related to purchasing products from our website and our refund procedures. Please read carefully before making any purchase.

Sales Policy

1. Product Availability

• Products displayed on our website are subject to availability.
• We reserve the right to discontinue or limit the quantity of any product at any time without notice.

2. Pricing and Payment

• All product prices are listed in your local currency (or as specified). Prices include applicable taxes unless stated otherwise.
• We accept multiple payment methods, ensuring secure and encrypted transactions.
• Prices may change without notice, but your purchase will reflect the price at the time of order confirmation.

3. Order Confirmation

• Once you place an order, you will receive a confirmation email with order details.
• Please ensure your contact and shipping information is accurate to avoid delays.
• Orders may be canceled by us if payment is incomplete or fraudulent activity is suspected.

4. Delivery

• Estimated delivery times vary based on location and shipping method. Delivery delays may occur due to unforeseen circumstances.
• Tracking details will be shared once your order is dispatched.

Refunds and Returns Policy

1. Eligibility for Refunds

We strive for customer satisfaction. However, refunds will only be processed under the following conditions:
• The product is damaged or defective upon arrival.
• The product delivered does not match the order.
• A refund request is made within 14 days of receiving the product.

2. Conditions for Returns

• The product must be unused, in its original packaging, and accompanied by proof of purchase.
• Items not meeting these conditions may be subject to partial refunds or rejection.

3. Non-Refundable Items

• Digital products, downloadable content, and gift cards are non-refundable.

4. Return Process

• To initiate a return, contact our customer support team at [Contact Email].
• We will provide you with instructions, including the return address and required documentation.
• Customers are responsible for return shipping costs unless the return is due to our error.

5. Refund Process

• Once the returned item is received and inspected, refunds will be processed within 7–10 business days.
• Refunds will be issued to the original payment method used during purchase.

Key Points to Remember

• Order Carefully: Ensure all details are accurate before placing an order.
• Contact Us Promptly: For any issues, reach out to our support team as soon as possible.
• Follow Return Instructions: To ensure a smooth return process, adhere to our guidelines.
• Processing Time: Allow time for inspection and processing before refunds are issued.
• Customer Satisfaction: We are committed to resolving issues fairly and efficiently.

Contact Information

For further inquiries or assistance, please contact us:
Email: info.zonanzo.com